Payments
What payment methods do you accept?
Bank Transfer
You can pay for your order via bank transfer, using an IBAN/BIC code. Make sure you include the order number as a reference with your payment so we can match it with your order.
Bank transfers usually take under 24 hours from within the EU and between 1-4 days from outside the EU.
Bitcoins -
How to pay via Bitcoin
Bitcoin (BTC) is a decentralized digital currency that can be transferred almost instantly and securely between any two people throughout the world. It’s like electronic cash that you can use to pay friends or merchants. Paying with Bitcoin is actually very easy once you get your head around the basic concept. We highly recommend learning to use cryptocurrencies as they are likely to become more and more integral to the world’s economy.
The first idea you need to be familiar with is the term ‘Bitcoin Wallet’. This is similar to your bank account in the traditional sense and is used to store your Bitcoins. Each wallet is assigned a Bitcoin address (or a number of addresses). This is a seemingly random string of characters that is unique to your wallet. For example, it will may look something like this:
bc1qd7nn5n0zgfgm0hy9xrvyse268mw0eypf7zr5gv
When transferring Bitcoins to another Person/Company, all you need is their BTC address. Bitcoins are divisible to 0.00000001BTC so you do not need to purchase whole Bitcoins; you can simply purchase the precise amount required for successfully completing your order with us here at Chemical Collective.
Here is the easiest way to create your Bitcoin wallet:
Visit
and click ‘Wallet’ followed by ‘Create A Free Bitcoin Wallet’.
Fill in the relevant details and create a SECURE password.
Click continue and your wallet is then created. Remember to take a note of your wallet ID. However, this will be emailed to you also.
You can now access your wallet by logging in.
NOTE: Whenever sending your Bitcoin Payment to Chemical Collective, you first must make sure that you transfer the BTC to your OWN wallet from your chosen Exchange. DO NOT send your coins directly from the exchange to Chemical Collective as this can cause a multitude of issues.
The next task is to purchase your Bitcoins
This can be carried out using various Exchanges. We will not go into great detail here as each Exchange as their own unique criteria. More information can be found on their own websites.
Below is a quick rundown of some reliable Exchanges that we recommend using.
Coinbase – A large US based exchange that requires ID verification and a deposit via bank transfer. Instant verification is possible with some banks.
Kraken – An EU based exchange. They have the lowest fees for purchasing cryptocurrency with FIAT and they have a wide selection of cryptocurrencies to choose from. Highly recommended. ID verification is required.
Bitstamp – An excellent exchange if you are within the SEPA zone – this includes most European Countries. Quick deposits can be carried out via Bank Transfer with some of the lowest fees in the industry. ID verification is required.
CEX.IO – Buy Bitcoins with a credit card with a very quick turnaround time. ID verification is required.
LibertyX – Purchase Bitcoins using cash at many stores located throughout the US.
Bitcoin’s price is often highly volatile, so it is generally good practice to purchase slightly more coins than you need (around 3-5% more). To calculate how many BTC you need to place your order, please use the rates provided by your chosen Exchange.
After you have purchased your Bitcoin from your chosen Exchange, the next step is to transfer the required amount to your designated BTC Wallet. Then from your BTC Wallet, the last step is to transfer the total amount to the address provided by us .
Our Bitcoin Wallet Address- 👇 Copy & Paste To Pay 💰
bc1qd7nn5n0zgfgm0hy9xrvyse268mw0eypf7zr5gv
SHIPPING/REFUNDS
All orders are usually shipped within 24 hours of receiving payment. If your payment arrives and is processed before 13:00 CET Mon-Fri, we aim for it to be shipped that day.
We currently ship from three countries – the Netherlands, Germany and The Czech Republic.
All orders of 1D-LSD placed with a German shipping address, will be shipped domestically (from our German office) via Deutsche Post.
All orders only containing products from our “Shipped from Czechia” category can be shipped from The Czech Republic and this option will be shown at checkout.
All other orders will be shipped from our office in the Netherlands.
GERMANY
All German orders are fulfilled by Deutsche Post.
Standard [untracked]
€1.45 – Free for orders above €50
Average shipping time – 1-3 working days
NO RESHIP
Einwurf Einschreiben [tracked – throw in (no signature)]
€2.95 – Free for orders above €100
Average shipping time – 1-3 working days
100% RESHIP (if your order hasn’t arrived 2 weeks after investigation)
If you choose Einwurf Einschreiben, you will receive your tracking number to the email you used to place your order after it has been shipped.
We DO NOT ship to Postfiliale, Postlagernds or DHL packstations as your order will invariably be returned to us. We ship in thin mailers, not in large packages and these are not accepted at DHL packstations.
If your order hasn’t arrived after 8 working days from shipping, please get in touch with us to open an investigation with Deutsche Post. A guide for how to do this can be found HERE
NETHERLANDS
PostNL Priority Untracked
€1.95 or free for orders above €50
Average shipping time – 1-2 working days
NO RESHIP
DPD Tracked
€3.95 or free for orders above €100
Average shipping time – 2-4 working days
100% RESHIP (if order hasn’t arrived within 2 weeks)
CZECH REPUBLIC
We now offer domestic tracked and untracked shipping within Czechia for certain products.
Zásilkovna
€4.99
Tracked – 100% reship
1-2 day delivery
Česká pošta Untracked
€3.49
NO RESHIP
2-4 day delivery
EUROPE
PostNL Priority Untracked
€4.99 – Free for orders over €50
NO RESHIP
Česká pošta Untracked
Available for orders containing items only from the “Shipped from Czechia” category
€4.99
NO RESHIP
DPD Tracked
€7 – €11 (this depends on your country of residence) – Free for orders above €100
100% RESHIP
WORLDWIDE (non-EU)
PostNL Priority Untracked Airmail
€4.99 or free for orders over €50
NO RESHIP
Česká pošta Untracked
Available for orders containing items only from the “Shipped from Czechia” category
€4.99
NO RESHIP
STEALTH SHIPPING
This is an add on only available for certain “high risk” countries that have strict customs checks. When selected, we take extra care to hide the order contents using different techniques and to make the package as discreet and undetectable as possible. Highly recommend for orders to countries such as Japan, Australia and Scandinavian countries
€10 additional cost
NO RESHIP
Average Shipping Times (these may vary)
Netherlands: 1-3 working days
Germany – 1-3 working days
Czech Republic: 3-5 working days
Belgium: 3-5 working days
France: 4-7 working days
Spain: 5-10 working days
Italy: 5-10 working days
Portugal: 5-10 working days
Slovakia: 5-10 working days
Poland: 5-10 working days
Greece: 10-21 working days
International (Outside Europe): 1-4 weeks
To some European countries, we only offer PostNL untracked shipping due to strict border control measures.
How to ensure your order is delivered safely
In order to help us deliver your order safely, please ensure that your address is written correctly. If you have any special requests regarding delivery, please write them in the customer note section when placing your order. If you make a mistake when placing your order, please email us immediately at weightlosstenuate@proton.me or contact us via live chat. If you have not yet paid for that order, simply place a new order with the correct address. Please be aware, emails are not seen or responded to immediately.